Live Prospect Communication

Yardi Chat IQ
Contact Center

Centralized Multifamily Leasing Support for property websites and online touch points. Serve prospects better, fill vacancies faster, build strong online reputations, and facilitate data driven leasing decisions.

Live Chat Services

LIVE CHAT FOR MULTIFAMILY

Services

Better Communication. Better Occupancy.

Live Chat Specialists

Our dedicated leasing consultants are trained on your properties, and offer instant commuinication with your prospects.

Prospect Service

Serve your prospects when and where they need it. Book more tours, pre-screen for a good fit, and assist your leasing offices.

Multilingual

Our spanish speaking agents support communities in Latino Markets. We know the needs of your Hispanic clients.

RETech Integrations

We integrate with all major property and resident management systems. Yardi, Entrata, Appfolio, and many others.

Reputation Management

We help build strong property reputations online and earn more 5-star reviews than any other touch point.

Off-Hours Support

48% of leasing conversations happen outside Office Hours. How are you serving these prospects?

Learn More About Our Services

About Us

Better Communication Creates Better Occupancy

Our goal is the same as yours - get qualified and informed prospects into the Leasing Sales Funnel to keep units filled and improve occupancy. Our trained and professional leasing consultants ensure every prospect is served promptly and professionally, and we work within your existing CRM and leasing model.

Our commitment is to your team, residents, and prospects, and our promise is to always represent your business with the utmost level of service and professionalism.

Learn more about our Leasing Services and how we serve your properties and branding.

Live Chat Services

90%

Of customers say a fast response is very important.

73%

Of customers prefer Live Chat to email and phone.

79%

Of businesses say Live Chat resulted in better sales.

87%

The growth rate of Live Chat adoption Year over Year

Features

Our Process In a Nutshell

Data Gathering

We learn about your properties, your leasing workflow, and your company branding. We build leasing dialogs, guidelines, and best practices for our leasing team.

Expert Chat Services

Our leasing consultants are an extension of on-site teams, dedicated to your specific properties. 30 second response times. Best in class lead generation, service, and reviews.

Analytics & Process Improvement

We continually monitor our performance and provide reports to your property managers. Key KPI data is developed with your team and to suit the needs of your properties.

Get Leasing Tips

Our monthly newsletter is Filled with tips, insights, and recommendations to help you find quality residents and keep them. Learn to market to your units, reduce application friction, and outperform on resident happiness.