Beyond Chatbots: The Human Touch in Online Leasing Engagement
Beyond Chatbots: The Human Touch in Online Leasing Engagement Leasing multifamily properties often begins online. Prospective residents are often greeted by sleek websites and chatbot pop-up windows offering assistance. It all feels very generic, but functional. The human touch in live chat interactions can be a game-changer. Beyond offering information, real human agents create meaningful connections that differentiate a property, build trust, and ultimately convert inquiries into leases. In this blog, we’ll explore how live agents outperform automated responses, how personal interactions create a competitive edge, and success stories where human-driven live chat led to signed leases.
Leasing Chat vs Perq AI Chatbot
Choosing between Live Chat and Perq AI Leasing Assistant Chatbot for a property website depends on the specific needs and goals of your property management strategy. Live Chat for Multifamily involves handling online communications with live centralized leasing agents, trained to serve prospects and residents. Perq AI is an AI chatbot software used to handle online communications in an automated way. Here are a few reasons why someone might opt for either Live Chat or Perq AI: